New Member Spotlight: Phoenix Coding and Consulting

Phoenix Coding and Consulting is a Texas-based firm specializing in medical coding and consulting for physician groups, urgent care, FSECs and hospital-based emergency departments. The company prides itself on delivering its services with accuracy, integrity, and in a timely manner.  Phoenix achieves this by working in tandem with its business partners to provide the best experience possible for clients. For more information on Phoenix Coding and Consulting, click here.

Excerpts from a conversation with Terri Tamez, CPC, CEO and Matt Tamez, CPB, B.S., COO

Terri and Matt Tamez started Phoenix Coding and Consulting in 2016 with over 25 years of experience in coding, technology and business process management. Terri has over 20 years of experience in emergency medicine coding and has worked for large emergency medicine RCM companies. Terri is considered by clients and peers as a subject matter expert in emergency medicine coding and frequently provides audit and consulting services to clients with RCM challenges. Matt has over 20 years of experience in data center management, information technology, risk and compliance and business process management.  Matt started his career as a Combat Medic with the 101st Airborne Division and volunteering as an EMT with his local fire department. They combine their skills along with their customer-service-first attitude to bring a wealth of knowledge to their clients. Their goal is to drive a positive patient experience along with client satisfaction which ultimately leads directly to better levels of reimbursement. Terri and Matt believe that the highest levels of reimbursement are driven by a partnership between Phoenix and clients and providing consistent education to their teams.

Both Terri and Matt have been to several EDPMA Solutions Summit conferences and have many colleagues in the emergency medicine field. They decided to join EDPMA as they view educating their clients as a key responsibility which provides a competitive advantage. Matt said, “that the educational and networking opportunities at the Solutions Summit are a valuable use of his time.” And Terri commented that “the educational events, the webinars and workshops, all help keep them informed and knowledgeable about the key issues impacting emergency medicine.” Phoenix stays focused on meeting their client needs by updating their team on what is happening in emergency medicine reimbursement and keeping their clients and business partners educated on these topics.

Mr. Tamez highlighted that many of the key issues in emergency medicine relate directly to coding as insurance companies are working to downcode various procedures. Being a member of EDPMA keeps Phoenix informed as to the strategy and plans for combatting these problems. And, as Matt points out, “being part of the strategy discussion and the solution is a great part of EDPMA membership.” The efforts in working with colleagues and getting ahead of bad payer policies or finding ways to change or minimize these bad payer policies provides a real return on their investment in EDPMA.  It also directly supports Phoenix’s business strategy of being an effective business and solutions partner.

Matt and Terri will be attending the 2021 Solutions Summit (September 26-29 in Fort Worth, TX). Matt recently joined the Practice Management Committee and Terri joined the Quality, Coding and Documentation Committee. They are planning to attend Committee Day on Sunday, September 25, to hear first-hand about the issues under discussion and participate in these sessions.